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Privacy Policy

Your privacy is important to us. It is icelabz.co.uk's policy to respect your privacy regarding any information we may collect from you across our website, https://icelabz.co.uk, and other sites we own and operate.

1. Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

  • Name
  • Email
  • Social media profiles
  • Date of birth
  • Phone/mobile number
  • Home/Mailing address
  • Work address
  • Payment information

2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so, including:

  • It’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract;
  • It satisfies a legitimate interest, such as for research and development, to market and promote our services, and to protect our legal rights;
  • You give us consent for a specific purpose (e.g., receiving our newsletter);
  • We need to process your data to comply with a legal obligation.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes:

  • To enable you to customise or personalise your experience of our website;
  • To enable you to access and use our website and associated applications;
  • To contact and communicate with you;
  • For internal record keeping and administrative purposes;
  • For analytics, market research and business development;
  • To run competitions and offer additional benefits;
  • For advertising and marketing;
  • To comply with our legal obligations and resolve disputes;
  • To consider your employment application.

4. Disclosure of personal information to third parties

We may disclose personal information to:

  • Third-party service providers for the purpose of enabling them to provide their services;
  • Our employees, contractors and related entities;
  • Sponsors or promoters of any competition we run;
  • Credit reporting agencies, courts, tribunals and regulatory authorities;
  • Courts, tribunals, regulatory authorities and law enforcement officers;
  • Third parties to collect and process data.

5. International transfers of personal information

The personal information we collect is stored and processed in the United Kingdom, Germany, and the United States, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from the UK to countries outside the UK will be protected by appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or the Addendum to European Union Standard Contractual Clauses.

6. Your rights under UK GDPR

As a UK resident, under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data where applicable.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: You can ask to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data in certain situations, including for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time if we rely on it as the basis for processing your personal data.

7. Notification of data breaches

In the event of a data breach, we will comply with relevant laws, including notifying the UK Information Commissioner’s Office (ICO) within 72 hours if the breach is likely to result in a risk to individuals. If the breach is likely to result in a high risk to affected individuals, we will also notify them without undue delay.

8. Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data stored on your device to help us improve your experience. You can instruct your browser to refuse cookies, but this may affect your ability to use certain features of our site. For more information, please refer to our Cookie Policy.

9. Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business, we would include data among the assets transferred to any parties who acquire us.

10. Limits of our policy

Our website may link to external sites that are not operated by us. We have no control over the content and policies of those sites and cannot accept responsibility for their privacy practices.

11. Changes to this policy

We may change our privacy policy to reflect current acceptable practices. We will notify users of significant changes via our website. Your continued use of this site after any changes will be regarded as acceptance of our practices.

icelabz.co.uk Data Controller
Mr Bhavesh K Ramburn
b@icelabz.co.uk

icelabz.co.uk Data Protection Officer
Mr Bhavesh K Ramburn
b@icelabz.co.uk

This policy is effective as of 1 November 2018.

Cookie Policy

We use cookies to help improve your experience of https://icelabz.co.uk. This cookie policy is part of icelabz.co.uk's privacy policy, and covers the use of cookies between your device and our site.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://icelabz.co.uk, understanding that we may be unable to provide some desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, and additional data that serves the purpose of the cookie.

Types of cookies and how we use them

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins and payment processing.

Performance cookies

Performance cookies track how you use a website during your visit, without collecting personal information about you.

Functionality cookies

Functionality cookies collect information about your device and settings to provide customised content and services.

Targeting/advertising cookies

Targeting/advertising cookies determine what promotional content is more relevant to you and your interests.

More information can be found in Cookie Policy

Third-party cookies on our site

We may employ third-party companies and individuals on our websites—for example, analytics providers and content partners. We review their privacy policies to ensure their practices align with ours.

How you can control or opt out of cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Please note that blocking all cookies may limit your access to certain features and content on our site.

Third-party services and processors

We ensure that any third-party processors we use comply with UK GDPR. If these services are outside the UK or EEA, we will ensure that appropriate data transfer mechanisms are in place, such as the UK International Data Transfer Agreement (IDTA) or the Addendum to EU Standard Contractual Clauses.

Your rights regarding your personal information

If you wish to exercise any of your rights regarding your personal data, please contact us using the details provided below. We will respond to your request within one month, in accordance with UK GDPR obligations.

Contact us

If you have any questions or concerns about this privacy policy or our data handling practices, please contact us at:

Email: b@icelabz.co.uk

Address: [Insert your business address here]

ICO Contact Information

If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at:

  • Website: https://ico.org.uk
  • Telephone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

This policy is effective as of 1 November 2018 and may be updated periodically. We encourage you to review this policy regularly to stay informed about our privacy practices.